Vacancy Broker

Recruiters: FAQ

• How much does it cost to use VacancyBroker?

  An initial fee will be charged on engagement and a small percentage will be charged once you have filled a vacancy successfully. This applies for each Vacancy you purchase and full details will be available once your account has been approved.

• How can I become an approved user?

  Once you have registered on the VacancyBroker website, your company details, areas of specialism and profile will be reviewed by our Engagement Team. Your account will then be approved or declined. It is important to provide correct information and to ensure that your profile data is accurate in settings.

• How can I make sure that I receive accurate vacancy alerts?

  The vacancy alerts are sent to approved Recruiters and you will only receive appropriate vacancies as long as you have set your profile information correctly in settings.

• How does VacancyBroker make money?

  VacancyBroker charges are paid directly by the client.

• How will I negotiate the payment with the Employer?

  As a Recruiter you have complete control. You can select the relevant roles from the Marketplace which have the right fee level for your business. Every Vacancy will state the fees on offer together with all other necessary information, prior to engagement. This is the key benefit of using the online VacancyBroker service.

• What if I engage on a vacancy from an existing client of mine?

  This is quite rear, however if it does occur then VacancyBroker will credit back the initial engagement fee and the Recruiter can then use this credit to engage on a different vacancy.

• Who 'owns' candidates that have been submitted?

  The recruitment agency that has submitted the candidate through VacancyBroker, owns that candidate for a period of twelve months from the date of submission.

• What happens if two Recruiters submit the same candidate for the same role?

  VacancyBroker system blocks duplicate submissions. The system will automatically give priority to the first Recruiter who submitted the candidate details and notify the other Recruiter.

• Are these vacancies exclusive to VacancyBroker or can Employers also receive candidates from other sources?

  Employers can use the VacancyBroker platform exclusively or as an extension to their existing recruitment process. Each vacancy labelled with a star is exclusive to VacancyBroker.

• What happens if I submit a candidate that is already on the Employers system?

  The VacancyBroker system time and date stamps every candidate submitted. We will notify the relevant Recruiter and Employer to gain the necessary approval from the candidate.

• How many Recruiters can work on a vacancy?

  VacancyBroker system limits the number of Recruiters who can engage on each vacancy and the total number of Recruiters engaged will be visible once you sign in.

• Does VacancyBroker work with Recruiters who want to sign up multiple users on to the platform?

  Recruiters are only permitted to add colleagues to the company account when necessary.

• How are fees paid?

  The placement fee is paid directly into the recruitment firm’s bank account from VacancyBroker.

• What is the rebate schedule and how does it work?

  VacancyBroker provide full rebate and payment terms for each vacancy posting, this information is provided by the employer at the point of vacancy posting. This is to ensure that our users “Recruiters” have full visibility prior to engagement.

• What happens if an Employer pays late?

  VacancyBroker have a dedicated in house legal team that will ensure late payments are dealt with systematically. VacancyBroker uses a three stage legal process to collect any outstanding debts.

• Can I work offline with Recruiters I meet through VacancyBroker?

  No. The Terms of Use prohibit bringing new business developed through VacancyBroker offline and anyone attempting to violate this policy will be immediately removed from the platform.

• How secure is my information on VacancyBroker?

  All transmission of sensitive information between your computer and ours is strictly encrypted. The highest level of security is guaranteed through approved SSL-Standards (Secure Sockets Layer). You can be sure that the process is encrypted by the indication https:// in the taskbar, which indicates that a secure transmission of your information has occurred.
  
  Additionally, for payment transactions, it is our top priority to ensure that customers’ transaction data is kept secure at all times. All payment and transaction information passed between merchant sites and secure systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from secure systems are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to the external secure servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

• Do Recruiters have to use the VacancyBroker contract?

  Yes, one central contract governs the relationship between all parties. The VacancyBroker contract was developed with the input and cooperation of a large number of corporate Employers and search firms.

• Are there any penalties or hidden costs if I wish close our account?

  No.